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Org Unit


Apply now Job No:509019
Area:Office of Chief Operating Officer
Salary (FTE):Professional Level 09 ($113,095.08 - $119,678.38)
Work type:Secondment
Location: St Lucia

Strategic Program Office

The University operates in a rapidly changing environment within a global marketplace, where institutions strive for higher levels of excellence and reputation. Australian universities face increased financial pressures, regulatory changes arising from the 2014-2015 Federal Government budget announcement, reputational pressures and changing client expectations (student, industry and government).

Within this context, UQ seeks to review its services, to ensure that UQ remains competitive and sustains success in the longer term. A focus on continuous improvement as part of every person’s contribution to the future of UQ is vital to ensuring a service-oriented culture.

The University’s Strategic Program Office will enhance UQ’s ability to deliver its core functions of learning, discovery and engagement. This University-wide program will adopt a One UQ approach with shared commitment and responsibility to enhance the student and staff experience by transforming internal business operations.


About This Opportunity

The University is acquiring new Human Resource, Workforce Management and Payroll Systems that will function as the Human Capital Management Solution (HCMS). The role of the Change & Engagement Lead will be to effectively manage the change required to enable the successful deployment and adoption of the HCMS.

This position is responsible for leading and managing an integrated approach the stakeholder management, communications, training, system deployment and use of sustainable support structures needed to effectively drive adoption of the new service model, HR systems and processes.


Our Ideal Candidate

The successful candidate will have:

  • Extensive experience in both operational and consulting change management roles supporting large-scale system and business process transformation change initiatives.
  • Passion for developing creative ways to optimise engagement and learning, and proven experience applying innovative and creative solutions to resolve identified issues and to drive change adoption.
  • Ability to measure, demonstrate and articulate the change impact to the business, of specific process and service changes and the adoption effectiveness of the change to make these tangible for employees.
  • Excellent engagement, relationship building, and expectation management skills with stakeholders of all organisational levels across a diverse and complex environment, to facilitate cooperation and support in achieving outcomes.
  • Excellent people management skills, with a demonstrated ability to manage, motivate, mentor and lead a team of staff in a changing environment with deadlines and tight timelines.
  • Demonstrated high level of accuracy and attention to detail and quality and timeliness of completed work, including written reports and presentations. Effective oral and written communication skills for a diverse audience.
  • Ability to work autonomously and be self-motivated, combined with a high level of initiative, drive and enthusiasm. Strong work ethics and willingness to go the extra mile to accomplish tasks in a fast-paced environment.

You must have ongoing unrestricted work rights in Australia to apply for this opportunity.

We value diversity and inclusion, and actively encourage applications from those who bring diversity to the University. Our Diversity and Inclusion webpage contains further information if you require additional support. Accessibility requirements and/or adjustments can be directed to


What We Can Offer?

This is a full-time, fixed term appointment available until 31 December 2020.

You will be able to take advantage of salary sacrificing options, discounted private health insurance, free parking, development programs and many other benefits.

For further information, please review The University of Queensland's Enterprise Bargaining Agreement 2018-2021.


Position Description

Download File PD - Change Lead.pdf



To discuss this role please contact Julia Adams (

For application queries, please contact stating the job number in the subject line.


Want to Apply?

To submit an application for this role, use the Apply button below. All applicants must supply your CV or resume (maximum five (5) pages).

The applications for this role closes on Tuesday, 10 December 2019 at 11:00 pm.

To satisfy pre-requisite questions and ensure your application can be considered in full, all candidates must apply via the UQJobs portal by the job closing deadline. Applications received via other channels including direct email will not be accepted.



Applications close: E. Australia Standard Time

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