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Administrative Assistant/Receptionist

Apply now Job No:512676
Area:Faculty of Health and Behavioural Sciences
Salary (FTE):Professional Level 04 ($65,424.85 - $69,453.78)
Work type:Full Time - Fixed Term
Location: St Lucia

The School of Nursing, Midwifery and Social Work

The School of Nursing, Midwifery and Social Work (NMSW) was established in 2015, as a result of the merging of the School of Nursing and Midwifery and the School of Social Work and Human Services. The School is a leader in the study of nursing, midwifery, social work and counselling, demonstrating excellence through innovative, creative, and dynamic teaching and research, in a vibrant, interdisciplinary, and engaging environment.

The School is committed to conducting academic, research and community partnership programs that are recognised for their excellence in contributing to health and well-being in the community. The School is responsible for a number of programs including the Bachelor of Social Work, Bachelor of Nursing, Bachelor of Midwifery, Bachelor of Nursing/Bachelor of Midwifery dual degree, Master of Nursing Studies, Master of Social Work Studies and the Master of Counselling degrees. It has extensive, well-established partnerships in the hospital, health care, social welfare and disability sectors and a developing cohort of research higher degree students.

Further details about the School and its activities may be accessed on the School’s web site at

About This Opportunity

Supporting our School of Nursing, Midwifery and Social Work’s office, this student-facing reception role is primarily responsible for providing timely administration support to both students and staff in a wide range of ways.

Duties and responsibilities include, but are not limited to:

  • Answering telephone and counter enquiries, assisting with room bookings and maintaining stationery supplies.
  • Assisting with the development, implementation and maintenance of systems and processes to promote the efficient operations of student service responsibilities for the School.
  • Preparation of standard letters and other correspondence in relation to student administration and related matters.
  • Assisting with the coordination of School functions and Conferences coordinated by the School.

This position is located at our picturesque St Lucia campus, renowned as one of Australia’s most attractive university campuses, and located just 7km from Brisbane’s city centre.

Bounded by the Brisbane River on three sides, and with outstanding public transport connections, our 114-hectare site provides a perfect work environment – you can enjoy the best of both worlds: a vibrant campus with the tradition of an established university.

Our Ideal Candidate

Alongside the completion of a Diploma and relevant work related experience, or an equivalent combination of relevant experience and education/training, the successful candidate will demonstrate:

  • Strong written communication skills that will enable accurate and effective written communication with varied clients and stakeholders.
  • Empathy and ability to communicate with students, including an awareness of cross- cultural differences.
  • Comprehensive computing skills, i.e., Microsoft Office suite.
  • A strong orientation to the provision of a high level of customer service.
  • Proven ability to plan, organise and prioritise workloads in order to meet deadlines.

For a full list of duties and selection criteria, please see the attached Position Description.

You must have ongoing unrestricted work rights in Australia to apply for this opportunity.

We value diversity and inclusion, and actively encourage applications from those who bring diversity to the University. Our Diversity and Inclusion webpage contains further information if you require additional support. Accessibility requirements and/or adjustments can be directed to

What We Can Offer

This is a full-time, 12 month fixed term position at HEW level 4.

The base salary will be in the range $65,424 - $69,453, plus super of up to 17%. The total package will be in the range $76,547 - $81,260.

You will be able to take advantage of UQ Sport Facilities, recreation leave loading (of 17.5%), salary sacrificing options, on-campus childcare, discounted private health insurance, cheap parking, development programs and many other benefits.

For further information, please review The University of Queensland's Enterprise Bargaining Agreement 2018-2021.

Position Description

Download File Admin Assistant Receptionist NMSW_PD_512676.pdf


To discuss this role please contact Ms Carla Cravaliat via

For application queries, please contact stating the job number in the subject line.

Want to Apply?

To submit an application for this role, use the apply button. All applicants must supply the following documents:

  • Cover letter addressing key selection criteria (in the attached PD)
  • Resume

To satisfy pre-requisite questions and ensure your application can be considered in full, all candidates must apply via the UQ Careers portal by the job closing deadline. Applications received via other channels including direct email will not be accepted.


Applications close: E. Australia Standard Time

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