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Undergraduate Administration Officer

Apply now Job No:512677
Area:Faculty of Health and Behavioural Sciences
Salary (FTE):Professional Level 05 ($70,796.58 - $78,852.96)
Work type:Full Time - Fixed Term
Location: St Lucia

The School of Nursing, Midwifery and Social Work

The School of Nursing, Midwifery and Social Work (NMSW) was established in 2015, as a result of the merging of the School of Nursing and Midwifery and the School of Social Work and Human Services. The School is a leader in the study of nursing, midwifery, social work and counselling, demonstrating excellence through innovative, creative, and dynamic teaching and research, in a vibrant, interdisciplinary, and engaging environment.

The School is committed to conducting academic, research and community partnership programs that are recognised for their excellence in contributing to health and well-being in the community. The School is responsible for a number of programs including the Bachelor of Social Work, Bachelor of Nursing, Bachelor of Midwifery, Bachelor of Nursing/Bachelor of Midwifery dual degree, Master of Nursing Studies, Master of Social Work Studies and the Master of Counselling degrees. It has extensive, well-established partnerships in the hospital, health care, social welfare and disability sectors and a developing cohort of research higher degree students.

Further details about the School and its activities may be accessed on the School’s web site at

About This Opportunity

The primary role of this position is the provision of administrative support to the School of Nursing, Midwifery and Social Work on undergraduate programs and to undertake School liaison for Alumni. This role may be required to work across multiple locations.

Duties and responsibilities include, but are not limited to:

  • Timely and appropriate verbal and written communication with prospective and current undergraduate students
  • Coordinate administrative matters and enquires relevant to the undergraduate course work programs including examinations, prizes and scholarships, exchange, processing credit applications and assist with error checking for data reporting.
  • Assist graduates with applications for overseas registrations as nurses, midwives and social workers by querying historical student records and course information. Make recommendations about equivalencies where appropriate.
  • Assist with selection of students; record and maintain application information on University systems and ensure timely processing of offers and acceptances.
  • Provide advice to current and prospective undergraduate students on University and School rules and regulations, enrolment, progression, examinations, fees, or any other matter relating to the completion of the undergraduate program.
  • Provide reliable initial front office, email and telephone advice to students and staff as required.
  • Liaise with other Faculties, Schools and Central Administration regarding matters of policy, and procedures related to student administration.

This position is located at our picturesque St Lucia campus, renowned as one of Australia’s most attractive university campuses, and located just 7km from Brisbane’s city centre. Bounded by the Brisbane River on three sides, and with outstanding public transport connections, our 114-hectare site provides a perfect work environment – you can enjoy the best of both worlds: a vibrant campus with the tradition of an established university.

Our Ideal Candidate

You will have completed an undergraduate degree or an equivalent combination of relevant experience and/or education/training. You will have demonstrated ability to communicate and empathise with students, varied clients and stakeholders with an awareness of cross-cultural differences. You will also be able to effectively communicate with varied clients and stakeholders and be able to deal with people at all levels of an organisation. A high level of computer skills including word processing, data storage and retrieval, University administrative systems (Business Objects, Si-net) is essential.

What We Can Offer

This is a full-time, 12 month fixed term position at HEW level 5.

The base salary will be in the range $70,796 - $78,852 plus super of up to 17%. The total package will be in the range $82,831 - $92,256.

You will be able to take advantage of UQ Sport Facilities, recreation leave loading (of 17.5%), salary sacrificing options, on-campus childcare, discounted private health insurance, cheap parking, development programs and many other benefits.

For further information, please review The University of Queensland's Enterprise Bargaining Agreement 2018-2021.

Position Description

Download File PD_Undergraduate Administration Officer_512677.pdf


To discuss this role please contact Ms Carla Cravaliat via

For application queries, please contact stating the job number in the subject line.

Want to Apply?

To submit an application for this role, use the apply button. All applicants must supply the following documents:

  • Cover letter addressing key selection criteria (in the attached PD)
  • Resume

To satisfy pre-requisite questions and ensure your application can be considered in full, all candidates must apply via the UQ Careers portal by the job closing deadline. Applications received via other channels including direct email will not be accepted.

Applications close: E. Australia Standard Time

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